All credit cards on the market are accepted, payment by bank transfer or via PayPal. If you want to pay for the boat rental or tour booking with several cards, or in cash, contact us.
Choose one of the programs or routes we have prepared or rent a yacht and enjoy unique moments with friends and family. If you want a specific route or a rental adapted to your specific needs, call us.
For online reservations, follow the instructions on our website. After choosing a program and the respective date, make the payment and we will be immediately notified of the completion of your reservation, with confirmation by email. For payments by bank transfer, the credit must be confirmed before the reserved date.
The vessel does not sail until the service is paid for in full.
Deposit / booking amounts are non-refundable, check the cancellation policy.
For cancellation request, email must be sent, with name and reference of the reservation to the address firstname.lastname@example.org
In case of cancellation less than 72 hours before the start of the contracted period, the program will be canceled without refund.
In case of impossibility to carry out the program not attributable to Mar do Tejo, (due to illness, accident, safety problems with the boat, etc.), all amounts paid will be fully refunded.
If National Civil Protection Authority or Maritime Authority, namely the Ports Captaincy of Cascais, Lisbon and Setúbal, issues warnings of dangers to navigation that could put the occupants and/or vessel at risk, we will try to reschedule the rental of the vessel. If this is not possible, the amounts paid will be fully refunded.
In case of customer delay, the maximum tolerance after the scheduled departure time is 15 min for pre-defined routes, and 60 min for other rentals. After this period, the program will be canceled without refund. In any case, if the customer is late, the time will be deducted from the total program duration.
No other conditions, penalties or compensation are accepted.